Shipping Policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time across Pakistan.

Order Processing

• All orders are confirmed before dispatch.
• Orders are processed within 1–2 working days.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times are:

• Major Cities: 2–4 working days
• Other Cities & Remote Areas: 3–7 working days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Shipping charges are displayed at checkout.
• Free shipping may be offered on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS or email (where available).

Incorrect Address

Please provide a complete and accurate shipping address. We are not responsible for delays caused by incorrect or incomplete address details.

Failed Delivery

If the courier is unable to deliver your parcel after multiple attempts, the order may be returned to us. Our support team will contact you for further assistance.

Damaged or Missing Items

If you receive a damaged or incomplete order, please contact us within 24 hours of delivery with clear photos of the package and product.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to help.